General terms of use

Thanks to this policy, we will be able to take your requirements into account and meet your expectations.

In order to respect your trust, Inairi, we guarantee as a matter of priority the respect of your personal data, as well as the confidentiality of our clients (hereinafter "Your data").

For complete transparency and to guarantee the secure use of our website Inairi.com/pages/cgv in all its available versions and related applications (hereinafter the "inairi.com Site"), we are providing information on how we process your data to ensure our services always respect your rights. In this way, we guarantee the security, confidentiality, and integrity of your privacy and data across all our platforms.

Our policy and we ourselves guarantee that all necessary precautions are taken to protect your data against disclosure, loss, or alteration. Therefore, we provide you with all the information you need to easily understand how we process your data. This data will only be kept for the time necessary for the specified management and processing purposes. You will, of course, be able to access and modify your data at any time, as it will be available in your personal account on the inairi.com website.

To this end, we strive to take all necessary steps to comply with applicable data protection law.

Therefore, the undersigned, Inairi, hereby commits, through this personal data protection policy, to respecting the essential principles of the General Data Protection Regulation (GDPR) and French law regarding personal data protection. This commitment is made by providing you with information concerning the existence and methods of data processing applied herein (paragraph 3), your rights regarding your data, and by implementing these rights ourselves (paragraphs 6 and 10). All information relating to potential transfers to a third country or recipients is also provided, as well as the data retention period (paragraph 5) and the security measures in place (paragraph 9).

1. WHO ARE YOU?

When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as an Inairi customer , if you have placed an order on the inairi.com website, an Inairi customer if you have created a customer account but have not ordered any products or services, or if you have browsed as a visitor on the inairi.com website without having created a customer account or placed an order.

2. WHO ARE WE?

inairi is a company with a capital of 1000 euros, registered with the Trade and Companies Register, publishes the website inairi.com and implements, as such, various processing operations of your Data in the capacity of data controller.

3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. When do we collect your personal data? Your personal data may be collected if you visit the inairi.com website using cookies, if you create a customer account on the inairi.com website, if you place an order for one of our products or services, or if you agree to be a member of our newsletters (SMS, emails).

Your personal data helps us to improve your browsing experience on the inairi.com website and to offer you a more personalized experience. This allows us to process your orders efficiently, offer installment payment options, prevent fraud, issue necessary refunds, and manage your customer reviews.

3.2. Your browsing on the Site In order to allow you to browse the inairi.com website , we process your data on the legal basis for this, your consent.

3.3. Processing Your Orders To process and handle your orders, we use your data. We use this data to manage mediation, customer relations (including social media interactions), our after-sales and remote sales services, and our marketing and sales prospecting activities for the website.

inairi.com, as well as for order management, deliveries, and shipping. The performance of the contract between the two parties (you and us) is the legal basis for processing this data. Inairi's legal obligation is the legal basis for processing data related to product recalls. Your consent or our legitimate interest, as applicable, is the legal basis for processing data for marketing and sales prospecting activities. Your consent is the basis for implementing "flash" payment.

3.4. Payment in installments For orders eligible for payment in installments and for certain customers, your data is processed to offer you this payment option. The performance of the contract between the two parties is the legal basis for this data processing. However, your consent remains the basis for processing your bank details.

3.5. Customer reviews To be able to share your reviews with our customers and visitors and to allow you to leave your review on the inairi.com website we use your data on the legal basis of your consent or legitimate interest.

3.6. Payment Collection and Fraud Prevention To facilitate payment collection and combat fraud, we use your data. This also allows us to guarantee payment security. The legal basis for this processing is the performance of this contract between the two parties and the legitimate interest of Inairi , as the data controller.

3.7. Inairi Advertising Management Operations

Inairi 's advertising management operations are handled using your data. This allows us to expand our customer and prospect database, manage prospect maintenance and technical activities, compile sales statistics and advertising campaign studies, update the prospecting files of the organization responsible for managing objections to telephone marketing, solicitations, and implement our contests and lotteries or any other promotional activity, excluding online gambling. The legal basis for the aforementioned uses is the user's consent or Inairi 's legitimate interest.

4. WHERE DOES YOUR DATA GO?

Your data is transmitted to several internal Inairi departments. It is not sent to third parties, except in the situations specified below:

In order to process your orders, your personal data may be transmitted to several service providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, site management, or the provision of guarantees or insurance.
For the implementation of installment payments, your data may be shared with service providers such as payment and transaction centers (banks, etc.), call centers for managing business processes or customer experience, or, for customer reviews, with a customer feedback collection and processing manager. Inairi 's advertising network, on the other hand, is managed using your data for the benefit of the network's clients and advertisers.

5. DATA RETENTION
The data collected by Inairi is kept only for the time and assistance necessary to set up and complete the operations mentioned in paragraph 3 of our personal data policy.

We retain certain data collected by Inairi for a certain period of time:

In current archives for prospects, for 3 years from the last contact with the client (they are therefore accessible by Inairi services). We do not carry out intermediate archiving of this data (as for data representing administrative interest for certain services, such as for litigation, the retention periods are set by the applicable prescription rules).

Regarding our orders, your data will be archived in current archives for 5 years from the end of the customer's use of the orders, and in intermediate archives for 5 years from the end of the retention period in current archives. The same applies to customers.

Regarding bank details, they are archived in current records for the entire validity period of the bank card (plus one day). No intermediate archiving is performed for bank details.

Cookies, their use and duration are detailed in paragraph 7 of our policy.

6. EXERCISING YOUR RIGHTS

6.1. You have the right to request access to, modification and rectification of your Data.

6.2. You have the right to request the restriction of the processing of your Data. Important note: to do so, you must contest the accuracy of your personal data for a sufficient period to allow us to verify its conformity. Alternatively, if you believe that our use of your personal data is unlawful and you request a restriction of its use rather than its erasure, and we no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still necessary for the establishment, exercise, or defense of legal claims, you may exercise your right to object within the required timeframe for verification to determine whether our legitimate grounds override yours.

6.3. You have the right to request the deletion of your Data. If you request the deletion of your personal data, Inairi will still have the option of retaining it in an intermediate archive format for the time necessary to fulfill its legal, accounting, and tax obligations.

6.4. You have the right to object to the processing of your data for marketing purposes. For marketing by email, you have the right to request to modify or unsubscribe from newsletters by clicking on the "unsubscribe" link available in all newsletters, or by visiting the contact page on the inairi.com website. For marketing by SMS, you can unsubscribe by sending "STOP SMS" to 36007, or by visiting the contact page on the inairi.com website .

6.5. You have the right to specify instructions regarding the retention, deletion, and disclosure of your personal data after your death. If you have not specified such instructions, your successors and heirs may contact Inairi to access information on the use of this data and to facilitate the "organization and settlement of the deceased's estate," and/or to close the account on the website and/or request that the processing of personal data cease. You may also request that your data not be disclosed to any third party in the event of your death.

6.6. You have the right to claim your right to data portability.

6.7. You have the right to withdraw your consent to the processing of your data based on this legal basis. Important note: If you decide to withdraw your consent, this will not affect the lawfulness of the processing carried out before your withdrawal of consent. 6.8. You have the right, at any time, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr). To exercise your rights, please send your complaint (including your email address, full name, a copy of your identity document, and postal address) to the Inairi Data Protection Officer by email at info@inairi.com . We will send you a response within one (1) month of receiving your complaint.

6.8. Mandatory information regarding Bloctel

In accordance with Article L.223-2 of the Consumer Code, we inform you that you have the right to register free of charge on the telephone marketing opt-out list, accessible at the following address: https://www.bloctel.gouv.fr .

7. COOKIES

7.1. What is a cookie? When you browse a website like Inairi 's, it may, depending on your settings, place a text file on your device (computer, phone, or tablet) via your browser. This text file is called a cookie. This cookie allows the website, such as inairi.com , to identify your device during the cookie's validity or registration period when you make another visit. Only the issuer of a cookie can read or modify the information contained within it.

7.2. What are cookies used for on 3_URL? Different types of cookies can be classified into categories. Some are issued directly by Inairi and its service providers, but some sometimes come from third-party companies. 

7.2.1. Cookies issued by Inairi and its service providers. Several categories of cookies may be placed on your device when you browse our website:

7.2.1.1. Essential Cookies Essential cookies are necessary to access our site; for example, they are used to process orders. Without them, you may experience navigation problems and be unable to place orders. Essential cookies also allow Inairi to track its activity. They may be placed on your device by Inairi or its service providers. 7.2.1.2. Analytical and Personalization Cookies Analytical and personalization cookies are not mandatory. They allow us to facilitate your searches, optimize your experience with us, better target your needs, adapt our offers, and improve the organization of our site. 

7.2.1.3. Advertising Cookies Advertising cookies are displayed in the advertising spaces on our website. The benefit for you is that your browsing experience is improved and optimized by presenting offers and advertisements relevant to you. To achieve this, advertising cookies target your expectations in real time and offer you advertising content tailored to your current desires and interests, based on your recent browsing history on other websites. This prevents you from being shown irrelevant advertising content. Similarly, Inairi prefers to show its offers and advertisements to users who will be interested in them. The advertising content displayed may contain cookies issued by Inairi or its service providers, or by third parties through the association of a cookie with an advertiser's advertising content. 

7.2.2. Cookies issued by third-party companies. Third parties using cookies on our site do so according to their own privacy policies. These cookies are not necessary for the use of our site.

7.2.3. Cookies issued by third-party applications integrated into our site. When you browse our site, we may include third-party computer applications to allow you to share content and/or your opinion from our site with others, for example, when you click on the "share" or "like" buttons from social networks. These social networks can then identify you through these buttons, even if you did not use them while browsing the site. They can do this if, during your last visit to the site, you were simultaneously logged in or active on your social network account. We have no control over how they use this information, nor over the data they hold. To learn more about the use of your data and advertising content, you can visit your social networks and consult their privacy policies. These policies should allow you to manage your settings according to your preferences on the user accounts of each social network you are registered with.





Privacy policy of the aforementioned social networks, click on the social network of your choice: 
Facebook: https://fr-fr.facebook.com/privacy/explanation 
Twitter: https://twitter.com/fr/tos 
Google +: https://policies.google.com/terms?hl=fr 

Regarding our advertising network, we remind you, as mentioned earlier, that all our advertising spaces may contain cookies from third parties (the advertiser responsible for the displayed ad, the advertiser's third-party service providers, etc.). These third parties can therefore use these cookies, and for the duration of their validity, to display ads in the spaces designated for third-party advertising, track the number of ads they display in our spaces, and understand the audience reach and number of clicks. This information allows them to claim any amounts owed to them and compile their statistics. They can also determine if your ad is the same one that previously visited another site containing one of their ads, and thus target you and personalize their content accordingly. 

7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.). 
Your browser software contains numerous options that you can adjust according to your preferences. Through these options, you can choose whether or not to accept cookies from your browser. 

However, if you choose to accept the recording of these cookies on your device, then, when you visit sites or content with cookies present, these will be automatically recorded on your device. 

Depending on your preferences, you can choose to activate a reminder asking you again whether you accept or refuse cookies before they are potentially recorded, or refuse each time this cookie is recorded on your issuer. 

However, it is important to point out that the choices you make during this setting may modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (such as placing an order on our site for example). 

In the event that you prefer to refuse these cookies on your issuer or delete those already recorded, we decline all responsibility for the consequences of the alteration of the operation of our services, which would result from the inability of our services to record or access the cookies which are used for their operation.

7.3.1. How to choose your options according to your browser?

You have different options and choices available depending on your browser. For more information, you can consult its help menu.

Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

8. TRANSFERS OUTSIDE THE EUROPEAN UNION

Most of the time, your data is stored within the European Union.

However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, such as third countries where the European Commission has not carried out an assessment of the level of compliance.

In this scenario, we take the necessary steps to ensure that this data sharing is done in accordance with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example, through the use of contractual clauses from the European Commission).
The data protection delegation can, if you request it, give you more information about the data transfer.

9. SECURITY MEASURES

Thanks to the technical and organizational measures we take, we can guarantee a level of security that is appropriate to the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. For this, we take into account the origin, scope, context, costs and state of knowledge, the purposes of the processing, but also the identified risks.

Furthermore, we are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which reflects our commitment to security.

10. PROFILING AND AUTOMATED DECISION-MAKING

Due to the automated processing we use (such as profiling), you are subject to legal effects that affect you. This is essential for the conclusion or performance of the contract between you and us. This is how we can offer and implement automated customer identification and the "4x payment" option. This system is based on the analysis of various variables related to the type of products, services ordered, and customer profile.

If the risk is assessed using these statistics as being too high (fraud/non-payment), then this payment method will not be offered.

However, if you wish, you can obtain human intervention even though the decisions are automated, so you can give your opinion and/or oppose the automated decision.

11. POLICY UPDATE AND REVISION

Our personal data policy will be updated as needed to ensure it remains compliant with applicable data protection regulations (at least every three (3) years). June 20, 2019.